The product arrived of simply disgusting quality, the moss was dry, just branches, it stank incredibly! I have never seen such disgusting quality anywhere! To my question to the seller, he replied that it was a presentation item! After I asked for a refund, the seller deceived me and through his fault the refund was canceled! For 4 months I hear only promises of refunds and mockery of me! In response, the seller openly laughs in my face and tells me fairy tales! I really don’t recommend buying anything from him! You will receive a product of terrible quality and you will not get your money back!
サプライヤーからの回答:
We are sorry to receive such message, but the customer review is wrong, The customer confused the supplier
because these two product pictures are not our products
We send the customer green moss, no other color, and the packaging box is not ours.
We are really, really, really, really, really sad and aggrieved
17 Mar 2024